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ASI Help Desk IT Support Application
 Help Desk IT Support Application 
Full Web Portal Interface

Help Desk Application 

ASI offers to host a shared help desk application or an option to have a dedicated help desk application. Contact us to inquire about several options that will best fit your needs and future expectations.

• Help desk support ticket application
• Telephone Support
• Email Support
• Hardware & software configuration assessment
• Software installation, setup & configuration
• Setup of company data
• Complete Implementation of System
• Security setup & maintenance
• Conversion of data from existing systems
• Architecture & data model setup
• General trouble shooting & problem resolution
• Complete business application enhancements development
• Integrating the accounting functions of acquired companies
• Establishing best-practice-based processes
• Disaster recovery plans & Support
• All Support and development is done in our NYC Offices, in a secured confidential network.

Admin Functions Update Tickets
Help Desk Portal
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Complete Job Ticket Application


• Automatic emails to users on ticket updates
• Users can view status and progress of tickets.
• Weekly and or monthly reporting to management
• Intranet based so users can securely log in from anywhere.


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